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Customer Service Representative Sitel Corp Andalusia, AL

Position Type:
Full-time
About us:
Sitel is looking for qualified customer service candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
Job Responsibilities:
Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
401(K)
Vacation and holiday pay
Full-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Requirements:
Prior customer service experience preferred
Ability to diagnose customer issues quickly
Excellent written communication and documentation skills
Self-motivated and able to work independently
Ability to communicate and work effectively with team members
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Type 25 words per minute with a minimum of 95% accuracy
Enjoy working in a fast-paced environment while maintaining a professional attitude
Apply online:
http://www.sitel.com/careers

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